Shipping Policy

ORDER PPROCESSING Orders are generally processed and dispatched within 3-5 working hours from successful order confirmation and payment verification. Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time. SHIPPING TIMELINE Bellaloom uses independent third-party logistics and courier service providers for product delivery. Once an order has been handed over to the courier partner, delivery timelines are subject to the operational capabilities and service levels of the respective logistics provider. INCORRECT ADDRESS Customers are responsible for providing accurate shipping information. Orders returned due to incorrect, incomplete, or undeliverable addresses may incur additional shipping charges before re-dispatch. UNDELIVERED OR REFUSED SHIPMENTS If a customer refuses delivery or repeatedly fails delivery attempts by the courier partner, the order may be treated as cancelled and handled in accordance with our Return & Cancellation Policy. TRACKING Tracking details will be shared via Email/ SMS/ WhatsApp once the order has been dispatched.