Return Policy

NO RETURN POLICY We currently do not offer returns, refunds and exchanges for delivered products. Customers are advised to carefully review product descriptions, specifications, dimensions, and images before placing an order. REPLACEMENT ELIGIBILITY Replacements requests are accepted only within 2 days of the delivery only if: - the product is damaged or defective - incorrect product is delivered Please note that an unboxing video is required to claim exchange. We won't be able to process any refunds without an unboxing video proof. Requests submitted after the reporting period may not be considered. All replacement requests are subject to verification, investigation, and approval by Bellaloom. For any queries, please contact us on Email/ WhatsApp. CANCELLATION POLICY Please note that once the order is confirmed it can't be cancelled by the customer. Bellaloom reserves the right to cancel any order at its sole discretion in circumstances including but not limited to: Product unavailability Inventory discrepancies Pricing or technical errors Suspected fraudulent transactions Payment verification failures Regulatory restrictions Operational limitations In such cases, customers shall receive a full refund of the amount paid.