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Legal & Policies

Return Policy

We want you to love your BELLALOOM piece! Since each bag is handcrafted with love and care, just for you. And we truly hupe you love our products just as we do! NO RETURN POLICY We currently do not offer returns, refunds and exchanges for delivered products. Customers are advised to carefully review product descriptions, specifications, dimensions, and images before placing an order. REPLACEMENT ELIGIBILITY Orders can't be cancelled once confirmed. But if your bag arrives damaged or not as expected, just reach out to us on WhatsApp within 3 days — we'll make it right with a replacement or full refund. Your happiness matters most to us. Please note that an unboxing video is required to claim exchange. We won't be able to process any refunds without an unboxing video proof. Requests submitted after the reporting period may not be considered. All replacement requests are subject to verification, investigation, and approval by Bellaloom. For any queries, please contact us on Email/ WhatsApp. CANCELLATION POLICY We want you to love your BELLALOOM piece! Since each bag is handcrafted with love and care just for you, orders can't be cancelled once confirmed. Please go through product specifications before placing an order. Bellaloom reserves the right to cancel any order at its sole discretion in circumstances including but not limited to: Product unavailability Inventory discrepancies Pricing or technical errors Suspected fraudulent transactions Payment verification failures Regulatory restrictions Operational limitations In such cases, customers shall receive a full refund of the amount paid.

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